Privacy Policy
Last updated: September 6, 2026
Vapp ("Vapp", "we", "us") operates vappshow.live and the Vapp mobile app — a platform for hosting and joining live Shows. This policy explains what data we collect, why, who we share it with, and how you can access, correct, or delete it.
1. Information we collect
Account information
Name, email address, password (stored as a one-way hash, never in plain text), country, and account role (creator or viewer).
Creator profile information
If you become a creator: your public username, bio, avatar, and a support contact (WhatsApp or Telegram handle) shown to your viewers. Payout details — a bank account (Nigeria) or crypto wallet address (everywhere else) — used only to send you your earnings.
Show and payment activity
Shows you create or join, chat messages you send during a Show, and a full record of every wallet transaction (purchases, show entries, gifts, tips, earnings, withdrawals). We do not record or store the video/audio of a live Show — it streams directly between participants and is not saved afterward.
Location (approximate)
We use your connection's country (via our CDN provider, Cloudflare) to show prices and currency correctly. We don't store your precise location or IP address history.
Device and push notifications
If you use the Vapp mobile app and allow notifications, your device is registered with our push provider (OneSignal), linked to your account email, so we can notify you about your Shows and account activity.
Support messages
If you contact support (in-app or by email), we keep the name, email, and message you provide so we can respond.
Blocking and reports
If you block another user, we keep that as a private preference on your account — it only affects what you see, and isn't visible to anyone else. If you report a user, message, or Show, we keep the report (what you reported, and why) so our team can review it.
2. How we use your information
- To create and secure your account, and to sign you in.
- To run Shows: video/audio connections, live chat, and viewer access control.
- To process payments and payouts, and to keep the transaction ledger a financial platform is required to keep.
- To show you the right prices and currency for your location.
- To send account, Show, and (if enabled) push notifications.
- To respond to support requests and enforce our Terms of Service.
- To detect and prevent fraud, abuse, and payment disputes.
- To let you block other users and report content, and to review those reports.
3. Who we share data with
We don't sell your data. We share it only with the service providers that make Vapp work, each only for the purpose below:
- Flutterwave and Squad — NGN payments and payouts.
- NOWPayments — USDT crypto payments and payouts.
- Cloudflare — content delivery, edge security, and our support-email routing.
- Cloudflare R2 — storage for avatars and Show cover images.
- OneSignal — mobile push notifications.
- Termii — transactional email (verification codes, receipts, support replies).
We may also disclose information if required by law, or to protect the rights, safety, or property of Vapp, our users, or the public.
4. How your session works
When you sign in, we keep a session token in your browser's local storage (or, on mobile, secure on-device storage) so you don't have to log in every time. Signing out clears it.
5. Data retention
We keep your account data for as long as your account is active. Financial records (transactions, withdrawals, receipts) are kept even after account deletion, for as long as required for accounting, fraud-prevention, and legal purposes — see the deletion section below for exactly what is and isn't removed.
6. Your rights and choices
Access and correction — most of your profile information can be viewed and edited directly from your Profile page.
Deletion — you can permanently delete your account and personal data at any time. See Delete My Account & Data for how, and exactly what happens.
Data export — email support@vappshow.live from your account's registered address to request a copy of your data.
7. Children's privacy
Vapp involves real-money payments and is not directed at children. You must be at least 18 years old (or the age of majority in your country, if higher) to create an account. We don't knowingly collect data from children.
8. Security
Passwords are stored as one-way hashes, never in plain text. Payment processing is handled by our licensed payment partners (Flutterwave, Squad, NOWPayments) — Vapp does not store your full card or bank credentials. No system is perfectly secure, but we work to protect your data with industry-standard practices.
9. Changes to this policy
We may update this policy as Vapp changes. We'll update the "Last updated" date above when we do. Continued use of Vapp after a change means you accept the updated policy.
10. Contact us
Questions about this policy or your data? Email support@vappshow.live or use the support chat on any page of vappshow.live.